Advocacy

Service Charge Refund Policy

  • Year Completed: 2024
  • Date Published: November 22, 2023

3(1) Refunds of service charge will be processed with appropriate documentation at prescribed times of the year.

Approved: July 10, 2014

(2) Any refund requests that do not provide appropriate documentation or fail to meet the deadline for filing will be rejected.

Approved: July 10, 2014

(3) Any information regarding service charge refunds will be kept confidential, except to the individuals directly involved with administering refund requests.

Approved: November 22, 2023

From Part 2 – Policy and Priorities of ABP’s Policy Manual